Frequently Asked Questions
Everything you need to know about our sustainable cork home decor.
Where does your cork come from?
All our products are crafted from 100% sustainable cork harvested from protected oak forests in Portugal, ensuring zero harm to the trees.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take between 10-14 business days depending on the destination.
How do I clean my cork home products?
Cork is naturally antimicrobial and water-resistant. Simply wipe your items with a damp cloth and mild soap; avoid soaking or placing them in the dishwasher.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return label.
Are your products heat resistant?
Yes, cork is a natural insulator and highly heat resistant, making our trivets and coasters perfect for protecting your surfaces from hot cookware.
Do you offer wholesale pricing for interior designers?
Absolutely. We offer exclusive trade discounts for industry professionals. Please email our sales department with your business credentials to apply.